“Understanding is the first step to acceptance, and only with acceptance can there be recovery.” J K Rowling

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Counselling and Life Coaching in Reigate and Redhill, Surrey

Reigate and Redhill Counselling is located in the Westway Clinic, 17 Hatchlands Road, Redhill, Surrey. If you are looking for a counsellor, The Westway Clinic is in easy reach of Reigate, Horley, Nutfield, Godstone, Caterham, Dorking and surrounding areas. The clinic is on the corner of Hatchlands Road and Fengates Road. You'll find it on the right handside if you are arriving from Reigate and the left if you are arriving from Redhill.

Our Counsellors

Lorraine and Claudia are both experienced BACP accredited counsellors. They are both professionally qualified and members of the BACP, abiding by their Ethical Framework which includes maintaining regular professional development. They offer an integrative approach to counselling, to suit our client’s needs which may include aspects of CBT, Solution Focused, Person Centred and Psychodynamic approaches. A number of studies have shown that it is the working relationship between the counsellor and client rather than the therapeutic approach which has the greatest impact on the success of counselling.

Lorraine Martin MBACP Accred

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Claudia Smith MBACP Accred

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They provide confidential counselling and psychotherapy to adults struggling with a variety of issues including:

  • bereavement
  • worry and anxiety
  • stress
  • depression including postnatal depression
  • work and relationship difficulties
  • anger
  • low self-esteem or confidence
  • life transitions
  • separation and divorce
  • eating disorders
  • living cross-culturally

  • Life Coaching

    Claudia has trained in Motivational Coaching which is suitable for clients wishing to achieve goals. Claudia tailors coaching sessions to clients individual needs, providing structure, encouragement and support as you work towards your goals.

    Coaching can assist with:

  • Weight management
  • Improving fitness
  • Smoking cessation
  • Overcoming obstacles to success
  • Gaining a qualification
  • Changing career
  • Improving work life balance
  • Improving time management and organisational skills

    To book an initial coaching consultation to decide if motivational coaching is for you, please contact Claudia for further information.

  • Online Counselling

    As well as meeting clients at The Westway Clinic in Redhill, Claudia is also a Certified Cyber Therapist and member of ACTO (Association of Counselling and Therapy Online). She offers confidential online counselling for issues like depression, anxiety, worry and stress. Online counselling is a great way to access counselling at a time and place suitable for you. You can choose from email, instant messaging or video conferencing dependent on what you feel most comfortable with. If you haven't tried online counselling before, Claudia offers a free taster session. You can book your free taster or make an enquiry by contacting Claudia via PlusGuidance.


    Are you an expat returning to the UK? Claudia offers debriefing to assist you in processing your cross-cultural experiences and return to the UK. Debriefing can help you to understand the changes you have noticed in yourself, give you space to talk about the highs and lows of expat life and support you in your re-entry into UK living.

    Claudia also offers creative debriefing to children of missionary families returning from overseas assignments.

    Fees on application.

    Cost and Duration of Counselling Appointments

    Lorraine and Claudia work with individuals on an open-ended basis or for an agreed time period, usually for a minimum of six session’s dependant on what you are hoping to gain from counselling. They have a variety of week day appointment times which include some evenings.

  • Counselling fees: £25 - £45 dependent on whether you engage in online or face to face counselling.
  • Life Coaching fees: £49

  • You can pay by cash, cheque or card.

    Making an Enquiry or Appointment

    To make an inquiry or appointment with one our counsellors, the easiest way is to email either Lorraine or Claudia.
    Alternatively you can call or text to arrange an appointment.

    Claudia Smith 07806 806954
    Lorraine Martin 07837 978600

    Arriving at The Westway Clinic

    When you arrive for your first counselling appointment, as you come through the red doors you'll find a reception area to your right. One of the clinic's receptionists will note you have arrived. There is a comfortable waiting area where you can sit before your appointment. Your counsellor will come and meet you and take you up the counselling room. The room is on the second floor.

    After your appointment, you can come back down to reception where you can pay for your session . We accept cash, cheque or card. You are also welcome to sit down for a while if you need to before leaving the clinic or wait for your transport if you are being picked up.

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